About Us

 

jlr

Jean-Loup Ribordy, Director

You have the right to expect the best from our products AND from our customer service. Maintaining high overall customer satisfaction is important to us. This is supported by an independent study that outlines a 98% satisfaction rate amongst our customers.

We have set up a team of professional and motivated people to guarantee you first-class customer service.

We assure you that we will deal efficiently with your request.


From quality control to shipping, we simplifies the process. We take care of the details through the whole process, including:

 

  • Free international on all purchases
  • 30-day returns
  • 2 year international warranty
  • Worldwide service centers

 

If you have questions regarding service and maintenance activities, please e-mail us at JLIB_HTML_CLOAKING.

 

Yours,

 

Jean-Loup Ribordy